Privacy Policy

Introduction

Welcome to https://dubai-marina-cruise-tickets.terratrek.net! We are committed to maintaining a transparent and secure environment for our users, ensuring that your privacy is respected at all times. This Privacy Policy details how we handle the personal data of our visitors, customers, and authorized users, adhering to international standards and various privacy laws, including but not limited to PIPEDA (Canada), Law 25 (Quebec), GDPR (EU), LGPD (Brazil), CCPA/CPRA (California), CPA (Colorado), UCPA (Utah), CTDPA (Connecticut), VCDPA (Virginia), POPIA (South Africa), and more.

Scope

This policy covers all aspects of our online presence, including but not limited to our website, mobile applications, online services, and products offered through https://dubai-marina-cruise-tickets.terratrek.net. Please note that third-party platforms or services accessed through links on our site follow their own privacy guidelines, and this policy does not apply to them.

Processing Activities

This document outlines the practices we employ when:

You use our applications and services as an authorized user, granting us access to specific data for personalized experiences.
You visit our websites linked to this Privacy Policy, allowing us to track your preferences and behavior.
We communicate with you via emails, calls, or text messages/SMS, providing updates, newsletters, or promotional content.

Personal Data Collection

We collect a range of personal information for various purposes, including:

Account Information: User names, passwords, email addresses, and other details required to create and manage your account.
Payment Information: Credit/debit card details, billing addresses, and transaction history for processing purchases and refunds.
Financial Information: Banking information, income details (if provided), and financial records associated with transactions on our platform.
Purchase Information: Product or service preferences, purchase history, order numbers, and delivery details.
Mobile Device Identifiers: Unique device IDs, mobile carrier information, and location data from mobile devices used to access our services.
Location Data: GPS coordinates or other location-based services data when you interact with our geolocative features or choose to share your location.
Feedback: Reviews, comments, ratings, and responses to surveys or feedback forms help us improve our products and services.
Social Media Information: If you choose to log in through social media accounts or share content on our platform via social media, we may collect data from these platforms (subject to their privacy policies).
Product Information: Details about the products or services that interest or purchase, including preferences and customization options.

We gather this data through direct user input, tracking technologies, and third-party sources while ensuring compliance with data protection regulations.

Cookies

Cookies are small text files stored on your browser when you visit our website. They play a vital role in enhancing your browsing experience. We use cookies for:

Strictly Necessary: These ensure basic functions of the website, such as secure login and navigation.
Preferences: Customizing content based on user preferences and settings.
Analytics: Tracking site usage, gathering analytics data, and improving our services.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

The duration we retain personal data depends on the purpose for which it was collected. We keep data as long as necessary for legal compliance, business requirements, or to fulfill contractual obligations. Once the data is no longer required, we securely delete or anonymize it in accordance with applicable laws.

Security Measures

We prioritize data security and implement robust measures to protect your personal information:

Encryption: We use encryption protocols to secure data during transmission and storage.
Secure Third-Party Processing: Partnering with trusted third-party service providers who adhere to strict security standards.
Access Control: Restricting access to sensitive data only to authorized personnel.

Your Rights

Depending on your jurisdiction, you have certain rights regarding your personal data:

Access and rectification: The right to request access to and update or rectify inaccurate personal data.
Erasure and restriction: Ability to request the deletion of your data or restrict its processing under specific circumstances.
Data portability: The option to obtain a copy of your data in a structured, commonly used format.
Objection and non-discrimination: Right to object to the processing of your data and freedom from discrimination based on refusal to provide personal data.

To exercise these rights or submit data-related queries, please contact our dedicated privacy team via email at contact@dubai-marina-cruise-tickets.terratrek.net or by mail.

Changes to Policy

We reserve the right to update this Privacy Policy from time to time to reflect changes in practices or legal requirements. Any modifications will be posted on this website, ensuring you are always informed about your privacy rights.

Contact Information

For any questions, feedback, unsubscribe requests, or data-related inquiries, please reach out to our team:

Email: contact@dubai-marina-cruise-tickets.terratrek.net
Address: [Provide physical address]